Refund Policy

Cancelled orders

We have a 24 hour cancellation policy. If you place your order and change your mind, please contact our support team and let us know that you wish to cancel.

We will do our very best to cancel and refund your account but please note, if your parcel is in the shipping line, we cannot retrieve the order for cancellation. ORDERS THAT HAVE BEEN SHIPPED CANNOT BE CANCELLED.

If we can cancel, your order will be refunded by the customer support staff and you will receive your money in the following 3-5 working days. Please note, some payment methods/financial institutions can take longer to process a refund. If you are concerned, contact customer support and we will send you proof of refund from our shop.

30-Day Return Policy

We have a 30-day return & exchange policy, which means you have 30 days after receiving your item to request a return or exchange.

Eligibility for Return or Exchange

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. A $6.00 return shipping fee will be withdrawn from your return amount.

How to Initiate a Return or Exchange

To initiate a return or exchange, please email us directly at support@valorgolf.co.

Since we do not have a return portal, all requests must be started via email.
Please provide your order number and the reason for the return or exchange in your email.

If your return or exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return or exchange will not be accepted.

Refund Policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

You may be eligible for a refund only if your item arrives damaged or defective.

We do not accept returns for reasons such as change of mind or general dissatisfaction. This is because once the product is used or handled, we are unable to guarantee the product’s cleanliness and quality for future customers. As a small brand focused on maintaining high hygiene and safety standards, we appreciate your understanding.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us.

To start a refund, you can contact us through our contact page.

If your refund is accepted, we’ll send you your funds back.

We do NOT accept refunds on pre-order items. Pre-orders allow us to more accurately predict the amount of stock needed to purchase inventory.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Changes to This Policy

Valor Golf Company reserves the right to update or modify this policy at any time without prior notice. Please check our website or contact Customer Service for the most up-to-date information.

BUILT ON AMERICAN VALUES

Valor Golf Company was never meant to be just another golf apparel brand.

It was built for the everyday, hardworking American — the ones who wake up early, put in the hours, and refuse to apologize for who they are, where they come from, or what they believe.

We stand for individualism, freedom, self-reliance, and personal responsibility — values that built this country and still carry it forward today. Values you live by, on and off the course.

MORE THAN A GOLF BRAND

Golf, at its core, is a game of discipline, integrity, patience, and grit. Those same principles mirror the American spirit. The freedom to play the game we love exists because generations before us were willing to fight, sacrifice, and stand the line to defend this great nation. We never forget that privilege.

We honor the heroes of this country — past and present — who made it possible for us to enjoy a round of golf in peace, chase opportunity, and pursue happiness on our own terms.

UNWAVERING OPTIMISM

Valor Golf Company exists at the intersection of heritage and performance. Every piece we design is more than apparel — it’s a statement. A statement that says you believe in this country, in yourself, and in the idea that hard work still matters.

Wearing our apparel isn’t about politics. It’s about principle. It’s about carrying yourself with confidence. It’s about honoring where you come from while refusing to settle for where you are.

Each Valor Golf product represents a mindset:
Unashamed.
Unbreakable.
Unapologetically American.